Products

What materials are your dining furniture made of?
A: At Fabricat, our dining furniture is crafted from premium materials such as solid wood, metal, glass, and marble, paired with high-quality finishes and durable upholstery to ensure long-lasting style and strength.

Is the furniture durable for everyday use?
A: Yes! Our dining sets are built to handle daily use while maintaining their beauty and structural integrity. We use strong joinery and scratch-resistant finishes for lasting performance.

Do chairs come with the dining table?
A: Most of our dining sets include matching chairs. Please refer to each product description for details on what’s included.

Are the chair covers removable and washable?
A: Yes, many of our upholstered dining chairs feature removable covers with zippers, making them easy to clean and maintain.

Do you offer assembly services?
A: Some items come pre-assembled, while others require minimal assembly. We include clear, step-by-step instructions with every product.

Can I see fabric or finish samples before ordering?
A: Absolutely! We can provide samples of selected fabrics, woods, or finishes upon request to help you make the perfect choice.

How do I care for my dining furniture?
A: Wipe surfaces with a soft, damp cloth and avoid harsh cleaners. Use coasters or placemats to prevent stains and heat marks for longer-lasting beauty.

Do you offer warranties on your products?
A: Yes, most of our products come with a manufacturer’s warranty. Warranty details can be found on each product page.

Can I customize the size, color, or finish?
A: Yes! Fabricat offers customization options on select dining tables and chairs. Contact our team to discuss your preferences.

What if a product is out of stock?
A: You can sign up for back-in-stock alerts or contact our support team to get estimated restock dates.

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Orders

How do I place an order?
A: Browse our dining collection, choose your favorite design, add it to your cart, and proceed to checkout — it’s that simple!

Do I need an account to order?
A: No, you can check out as a guest. However, creating an account makes it easier to track orders and enjoy faster checkout in the future.

Can I modify or cancel my order after placing it?
A: Yes, but only if your order hasn’t been processed or shipped yet. Please contact our customer care team as soon as possible.

How will I know my order is confirmed?
A: Once your order is placed, you’ll receive an email confirmation with order details and tracking information once it ships.

Do you accept bulk or custom dining orders?
A: Yes, we do! For large or custom dining furniture projects, please get in touch with our sales team for personalized support.

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Payments & Shipping

What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, and other secure online payment options.

Is my payment information secure?
A: Absolutely. All transactions are encrypted and processed through trusted, secure payment gateways.

Do you offer cash on delivery (COD)?
A: Currently, we only support online payments for a smooth and secure shopping experience.

Can I pay in installments?
A: Depending on your payment provider, installment or “Buy Now, Pay Later” options may be available at checkout.

Why was my payment declined?
A: This may occur due to incorrect details, insufficient funds, or bank restrictions. Please verify your information or try another payment method.